RETURN AND REFUND

At BN Packaging, we prioritize your satisfaction and want to ensure that your online shopping experience is as smooth as possible. Our comprehensive return and refund policy are designed with your convenience in mind, offering a hassle-free process for our valued customers. Read on to learn more about our commitment to providing a transparent and customer-friendly policy.

Free Returns for Perth Customers:

We are delighted to offer 100% free returns for our customers in Perth. If you are not satisfied with your purchase, simply return the item in its original condition, and we will take care of the return shipping costs. This reflects our commitment to our local customers and our confidence in the quality of our products.

Return Policy for Customers Outside Perth:

Customers outside the Perth region are also covered by our return policy. While you are responsible for the 100% return shipping costs, we are here to guide you through the process, ensuring a smooth return experience.

BN Packaging Error – We Cover the Costs:

In the rare event of receiving an incorrect item due to an error on our part, we take full responsibility. In such cases, not only will we cover 100% of the return shipping costs, but we will also expedite the correct item to you at no additional cost.

Refund Process:

Upon receiving the returned item in its original, unused condition, we will initiate the refund process. The refund will be processed promptly, and the amount will be credited back to your original payment method. We prioritize processing refunds as quickly as possible to complete the return cycle efficiently.

Conditions for Returns:

To ensure a smooth return process, we kindly ask that you adhere to the following conditions:

Items must be in their original, unused condition.

All original tags, labels, and packaging must be intact.

Returns must be initiated within 07 days of receiving the product.

Thank you for choosing BN Packaging – your trusted source for quality products and exceptional service.